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Christie Azar

@christieazar

I lead lending operations, compliance improvements, and loan origination system implementations.

United States
Message

What I'm looking for

I'm looking to lead operational excellence, process improvement, compliance, and systems implementation initiatives that strengthen customer experience, reduce risk, and support organizational growth.

At Capitol Credit Union, I lead lending operations while overseeing processing, funding, compliance, and Loan Origination System administration. I've completed a full LOS implementation within a 60-day deadline, increased monthly production to approximately $8 million, and redesigned workflows to enable same-day funding whenever possible.

Across Capitol Credit Union, Wells Fargo Dealer Services, JPMorgan Chase, and U.S. Bank, I've improved lending workflows, supported compliance, trained employees, and partnered with 10+ business units to resolve complex operational challenges. I build SOPs and training resources that create consistent, scalable operations and stronger customer experiences.

Experience

Work history, roles, and key accomplishments

CU
Current

Lending Operations Manager

Capitol Credit Union

May 2017 - Present (9 years 3 months)

Managed lending operations, completed a Loan Origination System implementation within 60 days, and increased monthly production to approximately $8 million. Reduced compliance audit findings and authored companywide SOPs.

Education

Degrees, certifications, and relevant coursework

CS

Copley Fairlawn High School

High School Diploma, General Education

Completed high school education at Copley Fairlawn High School.

Tech stack

Software and tools used professionally

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