I am a seasoned operations professional with 17 years of experience, skilled in diverse roles and team environments. My career has given me a broad skill set and deep understanding of operational excellence. I thrive on the purpose behind tasks and excel at streamlining processes to enhance systems. I aim to empower others and drive success as an independent contributor.
Open to opportunities
Jess Allen
@jessallen
Operations Excellence, with a history in Banking & Finance
United StatesWhat I'm looking for
I am a seasoned operations professional with 16 years of experience, adept at thriving in diverse roles and team environments. My career journey has equipped me with a broad skill set and a deep understanding of operational excellence. I am driven by a passion for not just the tasks at hand, but the underlying purpose behind them. I excel in identifying opportunities to streamline processes and enhance existing systems, leveraging this expertise to empower others and drive organizational success.
Experience
Work history, roles, and key accomplishments
Current
- Analyze daily Purchase Orders for accuracy.
- Collaborate with Facility Managers to ensure accuracy and timeliness of invoice processing with vendors.
- Manage queue of avg 800 per month Purchase Order change requests, ensuring accuracy.
- Prepare and present training refresh content & How-To Guides on account.
Mortgage Loan Processor
Paramount Bank
Mar 2021 - Aug 2022 (1 year 5 months)
- Managed record breaking volumes in 2021 refinance boom.
- Avg $7.5 million per month in loans funded.
- Processor for organization's top producers.
- Maintained active pipelines with multiple loan officers simultaneously.
- Created job aids for internal company use.
Mortgage Loan Processor
Delmar Mortgage
Jun 2020 - Mar 2021 (9 months)
- Managed record breaking volumes during COVID refinance boom.
- Processor for organization's top producers.
- Maintained active pipelines with multiple loan officers simultaneously.
- USDA & VA Loan processing experience.
Loan Coordinator II
First State Community Bank
Mar 2015 - Jun 2020 (5 years 3 months)
- Provided regional training for all Loan Coordinators.
- Processor and support from contract to close for multiple loan officers.
- Processed and ensured completion of files for regulatory compliance.
- Maintained and serviced of existing loan portfolio held by organization.
Education
Degrees, certifications, and relevant coursework
Jefferson College
Associate of Arts
2006 - 2008
Grade: 3.8
- Student worker Marketing & PR Department
- PTK
- Honors Degree
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
67k-80k USD
Social media
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