Christian Dean Cerera
@christiandeancerera
Aspiring IT professional with experience in customer service.
What I'm looking for
Hello! I'm Christian, an aspiring IT professional currently pursuing my education in Informational Technology. My journey has equipped me with a diverse skill set, including social media management and graphic design, which I have honed through various roles in customer service.
Throughout my experience as a Pump Attendant at Heng Ji, I have developed strong organizational skills and the ability to manage tasks efficiently. My time at Jollibee has further enhanced my project management capabilities, allowing me to work effectively in fast-paced environments while delivering exceptional service to customers.
I am eager to leverage my skills and experiences in a dynamic role that allows me to grow and contribute to a team. I am passionate about technology and am committed to continuous learning in the field of IT.
Experience
Work history, roles, and key accomplishments
Pump Attendant
Petron
Jan 2022 - Present (3 years 5 months)
Managed fuel dispensing operations and assisted customers with their needs. Ensured accurate transactions and maintained a clean and safe service station environment.
Service Crew / Stockman
Jollibee
Jan 2014 - Dec 2016 (2 years 11 months)
Provided excellent customer service and managed food orders in a fast-paced restaurant environment. Responsible for inventory management, stock rotation, and maintaining organized storage areas as a Stockman.
Ground man
PLDT
Jan 2019 - Present (6 years 5 months)
Performed essential ground operations and maintenance tasks for telecommunications infrastructure. Supported field teams in ensuring network stability and service delivery.
Education
Degrees, certifications, and relevant coursework
Mary the Queen College
Undergraduate, Information Technology
Currently pursuing an undergraduate degree in Information Technology. Focused on foundational IT concepts and principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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