Open to opportunities

Ma Richelle

@marichelle

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Detail-oriented IT graduate with strong administrative and customer service skills.

Philippines

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What I'm looking for

I am looking for a dynamic work environment that fosters growth and allows me to utilize my skills in IT and customer service.

I am a recent graduate with a Bachelor of Science in Information Technology from Samar State University. My academic journey has equipped me with a solid foundation in IT principles, complemented by hands-on experience during my on-the-job training at Global One Realty & Property Management Corp. I am eager to apply my knowledge in a professional setting.

Throughout my career, I have developed strong administrative skills and a keen eye for detail, having worked in various roles such as a Receptionist and Customer Service Assistant. My experience in photography and photo editing has honed my creative skills, while my proficiency in Microsoft Office applications ensures I can handle diverse tasks efficiently. I am committed to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

Current

HR Staff

Current

Samar State University

Mar 2021 - Present (4 years 3 months)

Provided administrative support within the Human Resources department, assisting with various HR functions. Managed records and contributed to the overall efficiency of HR operations.

HR Management Office Management Communication Data Management

Receptionist

The Pyramid Cebu

Dec 2019 - Mar 2020 (3 months)

Managed front desk operations, including greeting guests, handling reservations, and addressing inquiries. Ensured a welcoming environment and efficient service for all visitors.

Communication

Production Assistant

Asiaworld Recruitment Inc.

Jan 2019 - Jun 2019 (5 months)

Assisted in various production tasks to ensure smooth operations and timely completion of projects. Collaborated with team members to meet production goals.

Team Collaboration Task Management Data Entry

Customer Service Assistant

Citysuper Incorporated

Jul 2018 - Dec 2018 (5 months)

Provided direct customer support and assistance, resolving inquiries and ensuring a positive shopping experience. Maintained high standards of service in a fast-paced retail environment.

Customer Service Problem Solving Communication Sales Support

Staff

Photoline Enterprises Corp.

Aug 2012 - Mar 2014 (1 year 7 months)

Managed various roles including photographer, photo editor, printer, and cashier. Handled customer transactions and ensured quality photo production.

Photography Photo Editing Printing Customer Service

Education

Degrees, certifications, and relevant coursework

Samar State University

Bachelor of Science, Information Technology

Completed a comprehensive curriculum in Information Technology, gaining foundational knowledge in various aspects of computing. Developed skills in software development, network administration, and system analysis.

Clarencio Calagos Memorial School of Fisheries

High School Diploma, General Studies

Completed secondary education, focusing on general academic subjects and foundational skills. Engaged in various school activities and prepared for tertiary level studies.