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Christiana Ogunga

@christianaogunga

Customer Service Representative in insurance and sales, helping clients choose coverage and stay engaged through personalized service.

Nigeria
Message

At Kings Mutual Insurance Company (Canada), I contacted existing and prospective clients about home, farm, auto, and commercial insurance. I explained coverage and renewal options, followed up on lapsed accounts and inquiries, and scheduled appointments with licensed agents.

At Extension Publications Limited, I promoted educational materials to schools, bookstores, and individual customers, and contributed to expanding distribution networks and institutional partnerships. Earlier, at Swift Fruitful Links Enterprise, I handled customer orders and account updates and maintained interaction records using customer management systems.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KB

Ken Saro Wiwa Polytechnic, Bori

HND, Office Technology and Management

Pursued a Higher National Diploma in Office Technology and Management.

DA

Dakins

Foreign Customer Service Training, Customer Service

Completed the Dakins Foreign Customer Service Training.

Tech stack

Software and tools used professionally

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