Christian Agamez

CA

Looking for a job

Christian Agamez

@christianagamez

IT Support Specialist at Kasa Japón C.A. handling hardware troubleshooting, service desk support, and inventory.

What I'm looking for

I’m actively looking for work in IT support, service desk, collections, or IT and telecommunications. I’m available to work during Spain business hours and willing to relocate.

At Kasa Japón C.A., I handled inventory, invoicing, and warranties while supporting customers and resolving incidents. I also supervised sales, warehouse, and technical service staff.

My experience includes hardware troubleshooting and technical support, as well as collections work in a remote call center using WhatsApp and Duos Plus. I’m looking for work in IT support, service desk, collections, or IT and telecommunications.

Experience

Work history, roles, and key accomplishments

KC

IT Support Specialist

Kasa Japón C.A.

Jun 2022 - May 2026 (3 years 11 months)

Managed warehouse operations, inventory control, and invoicing using A2 system. Supervised sales, warehouse, and technical service staff while handling customer service and warranty management.

A2 System Inventory Control Warehouse Management Invoicing Warranty Management Customer Service Supervision Retail Sales Wholesale Sales Incident resolution

AC

Sales Associate

Anfica C.A.

May 2022 - Jul 2022 (2 months)

Handled sales, inventory management, and supplier relations. Operated A2 system and managed warehouse and display organization.

Sales Inventory Management Supplier Relations A2 System Warehouse Management PC Usage

TC

Repair Assistant

Tecno-Servicio TV C.A.

Jun 2018 - Aug 2018 (2 months)

Assisted with electronics repair and collaborated with team members to complete service tasks.

Device Repair Assistance Teamwork

Education

Degrees, certifications, and relevant coursework

IC

Instituto de Idiomas Alexis Villanueva Campillay

Technical Degree in Languages, Languages

2024 - 2025

Technical Degree in Languages, English Major from Instituto de Idiomas Alexis Villanueva Campillay from 2024 to 2025.

IB

Instituto Simón Bolívar

High School Diploma, General Studies

2016 - 2021

High School Diploma (Bachiller de la República) from Instituto Simón Bolívar from 2016 to 2021.

Tech stack

Software and tools used professionally

Microsoft Teams

Windows

WhatsApp

Microsoft 365

Availability

Looking for a job

Location

Venezuela

Authorized to work in

Salary expectations

60k+ USD

Job categories

IT Support Specialist Service Desk Agent Collections Agent

Skills

Technical Support Service Desk hardware troubleshooting Hardware Windows Microsoft 365 Microsoft Office Word Excel PowerPoint Microsoft Teams VPN CRM Databases R

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