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Isair Torres

@isairtorres

Virtual assistant and technical service provider supporting international clients and repairing computers and gaming equipment.

Venezuela

Message

I provide technical service, repairing computers and related equipment and installing operating systems, software, and games on gaming devices.

As a freelance virtual assistant, I support customers in Spanish and English and coordinate international groups to meet deadlines.

I also provide real-time support for customer questions and issues, and have developed written communication skills in English for digital environments.

At COMERCIAL LA21, I assisted customers with product sales and guidance, handled cash and digital inventory, and recorded new merchandise purchases.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Feb 2022 - Present (4 years 8 months)

Provided customer service and communication in Spanish and English, coordinated international groups to meet goals within deadlines, resolved customer questions and issues in real time, and developed written communication skills in English for digital environments.

Customer Service Communication Skills Coordination Problem Solving Written Communication

Current

Technical Service

Current

Self Employed

Jan 2016 - Present (10 years 9 months)

Provided computer and related equipment repair, installation and maintenance of operating systems, software installation on gaming devices, and game installation.

Computer Repair Operating System Software Installation Gaming Software

Customer Service

Comercial La 21

Mar 2018 - Jul 2019 (1 year 4 months)

Provided customer service, sales and guidance for products, cash handling and digital inventory control, shelving and organizing products, and purchasing and recording new merchandise with suppliers.

Customer Service Sales Cash Handling Inventory Control Merchandising