@kennekcolina
Customer support specialist at Alternative Autotransport, handling remote operational support for the U.S. market.
VenezuelaAt Alternative Autotransport, I provide customer service and remote operational support for the U.S. market.
Previously, I worked as a Call Center Agent at Empresa Cell Point, assisting users, resolving incidents, and providing online support. I studied Electronic Engineering at Universidad Falcón (UDEFA).
Work history, roles, and key accomplishments
Empresa Cell Point
Jan 2019 - Dec 2019 (11 months)
Handled user inquiries, resolved issues, and provided online support.
Alternative Autotransport
Provided customer service and operational support remotely for the U.S. market.
Degrees, certifications, and relevant coursework
Ingeniero Electrónico, Ingeniería Electrónica
Pursued a degree in Electronic Engineering at Universidad Falcón.
Bachiller en Ciencias, Ciencias
Completed secondary education with a focus on sciences.
Software and tools used professionally
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