"I'm seeking a dynamic role that combines customer service, data management, and administrative support. I'm excited about the opportunity to utilize my skills in communication, attention to detail, and technical proficiency to deliver exceptional results and support business growth."
Christabel Nwoko
@christabelnwoko
Hello, I'm Christabel Nwoko, A virtual assistant & customer support specialist.
What I'm looking for
Hello, I’m Christabel Nwoko. As an accomplished Virtual Assistant with extensive expertise in executive support, client relations, and training development, I am committed to delivering impactful solutions that significantly enhance efficiency and create meaningful value in the workplace. My mission is to transform your work experience into one that is smoother, more productive, and highly rewarding. My previous roles have equipped me with a diverse skill set, ranging from managing inboxes and calendars to overseeing various projects. One of my key achievements was the implementation of a customer feedback system, which resulted in a significant 20% enhancement in service delivery. I excel in various software tools like Google Workspace, Notion, and other essential applications that drive productivity. I adapt swiftly to new technologies and software updates, staying ahead of industry trends. I've developed custom spreadsheets and templates that effectively streamline data management. My ability to consistently meet deadlines, maintain accurate records, and manage projects efficiently sets me apart. I’m really excited about the opportunity to bring my skills to your business! I can't wait to support your goals and help drive success together.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Not Specified
Provided professional and friendly assistance to incoming customers, capturing and processing client information for company use. Responded to inquiries from clients, vendors, and the public.
Customer Service Representative
Confidential Company
Resolved customer complaints with empathy, enhancing loyalty and repeat business. Managed high-stress situations effectively while maintaining professionalism and resolving disputes. Improved customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Representative
Not Specified
Provided professional and friendly assistance to incoming customers, capturing and processing client information for company use. Responded to inquiries from clients, vendors, and the public.
Education
Degrees, certifications, and relevant coursework
Olabisi Onabanjo University
Diploma, Mass Communication
Completed a diploma in Mass Communication, focusing on various aspects of media, journalism, and communication strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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