Ezinne Nwala

In the course of doing my job over the years, I have mastered the use of HubSpot CRM, Monday.com, Zendesk, Click up, Slack, Trello, Nimble, Google Workspace, Office 365, Microsoft azure, excellent communication skills on phone, chats and emails.

Highlights:

Scheduling: A well planned out schedule increases efficiency and effectiveness and improves the overall productivity of the team and the business. I deliver excellently on this.

Email handling: This is one of the most likely means of communication for you and for the business. By using it effectively, communication is improved and secure. I ensure tidy and organized emails.

Customer/IT/Technical Support: Great Customer service is quick, easy, personalized and empathetic. I deliver on this with utmost professionalism either through phone calls, emails or chats. I analyze, and relay the feedback gotten through this process for the improvement of products or services.

Data Entry: Data is a powerful resource. It helps in making crucial business decisions and identifying future trends. I maintain the accuracy and integrity of your database with little or no supervision.

I am attentive to little details, self-motivated, articulate, proactive, resourceful, dynamic, a fast learner and very good at time management.

I'm dedicated to delivering the most excellent value possible to you and your business, work at your pace and take corrections if need be.

I'll be looking forward to hearing from you on how I am the best fit for you.

Ready to work with you soon!