Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@maryrosechineloezeok
Experienced Executive / Administrative Assistant and Customer Support Specialist driving customer satisfaction and revenue growth
Hello,
I am a results-driven assistant who creates a comfortable and satisfactory environment for clients, building positive rapport and converting prospects into long-term loyal customers.
My experience includes customer and client relationship support, project management, executive-level administrative support, scheduling, front desk reception, travel itineraries, office management, proofreading, report preparation, and data entry. I have hands-on experience supporting e-commerce platforms such as Shopify, WordPress, and WooCommerce.
I possess strong skills in: Microsoft Office Suite, Google Workspace, CRM software (Freshdesk, Intercom, Zendesk), e-commerce platforms (Shopify, WordPress, WooCommerce), Gorgias, QuickBooks, Skype, Calendly, Zoom, and Reamaze.
I am highly organized with strong attention to detail and adept at multitasking in roles including order processing, personal assistance, and being an organizational point of contact.
With over six years of experience managing customer complaints, resolving conflicts, troubleshooting, and providing product information, I excel at retaining customers and converting prospects into loyal clients.
My core competencies include: effective communication, persuasive speaking, help desk support, CRM expertise, customer retention, conflict resolution, delivering excellent customer service, upholding brand policies, recommending products, explaining catalog contents, resolving queries, and multi-channel support.
I bring a positive attitude, excellent listening skills, English proficiency, and goal-oriented motivation to enhance brand image, increase sales by 30%, and improve customer satisfaction and retention.
I am adaptable, quick to learn new tools, and excited to contribute as a proactive team player. I am available for interviews and eager to join your team.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Digital Witch Support Community
May 2020 - Sep 2022 (2 years 4 months)
Handled cold calling and inbound calls to sell products and solicit donations, exceeding sales quota by 60% and maintaining accurate customer records to facilitate future sales.
Bukarays Limited
Mar 2018 - Jun 2020 (2 years 3 months)
Managed over 200 inbound customer calls, resolved complaints and provided accurate information, increasing customer satisfaction by 50% and meeting team sales and call-handling targets.
Ignite Media Inc.
May 2017 - Jun 2018 (1 year 1 month)
Input and verified customer account data, corrected data deficiencies and generated reports while ensuring data integrity and confidentiality, achieving ~85% accuracy in verifications.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Business Administration and Management
2013 - 2017
Completed a Bachelor's degree in Business Administration and Management from 2013 to 2017.
Software and tools used professionally
You can contact maryrose chinelo and 90k+ other talented remote workers on Himalayas.
Message maryrose chinelochukwurah Gloria
Data Entry Clerk, Remote
Nwankwu Chinaza
Virtual assistant/ customer service, Stacia Secret Fashion Store
Ezinne Nwala
Customer Support, MULTICHOICE Nigeria
Melissa Harman
Customer Service Representative, Nike
Josh Chuks
Freelance Virtual Assistant, Upwork
Richel Tulin
Customer Service Representative, Virtual Buddy 24/7
Suleiman Usman
Risk Analyst, Regent Microfinance Bank
Racheal Njoroge
Customer Support Representative, Jumia
Richard Green
Freelance Virtual Support, Self Employed
Ese Asemota
Customer Service Representative, Interpham Consulting