Chris C
@chrisc2
Hardworking professional with 5+ years in e-commerce and customer service.
What I'm looking for
I am a dedicated professional with over five years of experience in customer service, e-commerce operations, logistics, and digital marketing. I have successfully built and managed my own e-commerce business, where I handled high-volume fulfillment and provided exceptional customer support. My ability to adapt to fast-paced environments and solve problems efficiently has been key to my success.
As the Founder and Operator of Surface Gaming, I scaled my e-commerce store specializing in custom vinyl skins for PC gaming peripherals. I processed tens of thousands of orders globally, designed marketing assets using Adobe Creative Suite, and optimized ad campaigns that achieved a return on ad spend greater than three times. My commitment to quality control and customer satisfaction has driven my business to generate significant revenue, even during peak periods.
In addition to my entrepreneurial experience, I have a background in freelance phone reselling and various roles in customer service, including lifeguarding and swim instruction. I am fluent in English and Spanish, with intermediate proficiency in French, allowing me to communicate effectively with diverse clientele.
Experience
Work history, roles, and key accomplishments
Founder & Operator
Surface Gaming
Jul 2020 - Jul 2025 (5 years)
Built and scaled an e-commerce store specializing in custom vinyl skins for PC gaming peripherals. Processed, packed, and shipped tens of thousands of orders globally.
Freelance Phone Reseller
Freelance Phone Reseller
Jan 2017 - Dec 2020 (3 years 11 months)
Sourced and resold new/used smartphones for profit using online marketplaces. Handled cash and e-Transfer transactions regularly and confidently during in-person meetups.
Lifeguard & Swim Instructor
City of Richmond Hill
Jul 2016 - Jun 2019 (2 years 11 months)
Delivered group and private swimming lessons for children and adults. Maintained a safe, clean, and regulation-compliant pool environment.
Front Desk Assistant
City of Richmond Hill
Jan 2015 - Dec 2016 (1 year 11 months)
Helped manage public swim check-ins and organized promotional materials. Provided support for administrative tasks and customer inquiries.
Aquatic Attendant
City of Richmond Hill
Jul 2015 - Jul 2016 (1 year)
Assisted with pool supervision, rule enforcement, and customer service. Supported equipment setup and cleanup during swim sessions.
Education
Degrees, certifications, and relevant coursework
University of Waterloo
No Degree, Global Business and Digital Arts
Completed coursework in Global Business and Digital Arts, focusing on the intersection of business, technology, and design. Gained foundational knowledge in digital marketing, e-commerce, and global business strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
surface-gaming.comJob categories
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