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Chris Ataide

@chrisataide

Message

I protect and grow SaaS recurring revenue through strategic renewals, expansion, and proactive churn mitigation.

United States

Message

What I'm looking for

I'm pursuing the right long-term opportunity where I can protect and grow recurring revenue through end-to-end renewals, proactive churn mitigation, multi-year contract strategy, and scalable Salesforce processes.

I've protected and grown recurring revenue across SaaS and technology-adjacent businesses, most recently owning renewals for a $2M portfolio at Christie Campus Health and delivering a 100% renewal rate. I also used customer usage analysis and a targeted re-engagement strategy to increase utilization 20% and expand recurring revenue by $15K.

At Clarivate, I managed and grew a $12M portfolio while maintaining a 99% renewal rate over six years. I build proactive renewal cadences, structure multi-year agreements with Finance and Legal, and create scalable Salesforce processes that turn usage data into clear customer value narratives.

Experience

Work history, roles, and key accomplishments

Current

Founder & Owner

Current

Sadie Walks

Jan 2024 - Present (2 years 8 months)

Launched an independent service business to maintain professional momentum during a targeted job search following a company acquisition. Currently operating profitably while pursuing the right long-term opportunity.

Account Executive

Christie Campus Health

Feb 2023 - Dec 2023 (10 months)

Owned the full renewal lifecycle across a portfolio of 15–20 accounts within a $2M book of business, achieving 100% renewal rate. Established a Day-1 renewal philosophy and partnered with Finance and Legal to structure renewal contracts.

Salesforce Renewal Management Churn Mitigation Usage Analytics Contract Structuring Finance Collaboration Legal Collaboration

Account Manager, Strategic Markets

Clarivate

Jan 2016 - May 2022 (6 years 4 months)

Managed and grew a $12M account portfolio, achieving a 99% renewal rate over 6 years. Owned end-to-end renewal execution and drove new business, balancing retention and expansion motions.

Salesforce Renewal Management Contract Negotiation Finance Collaboration Legal Collaboration Account Management Business Development

Educational Solutions Consultant

Elsevier

May 2009 - Jan 2016 (6 years 8 months)

Managed a dual renewal and new business motion across a large territory of health-science accounts, maintaining near-perfect client retention. Took on an expanded super territory and grew total business 7% in the first year.

Account Management Renewal Management Consultative Selling Territory Management Customer Retention

Sales Representative

Cengage Learning

Apr 2006 - May 2009 (3 years 1 month)

Managed renewal and new business across a $1M territory of college and university accounts. Exceeded targets in first two years at 106% and 110% respectively, growing territory 28% by departure.

Sales Renewal Management Territory Management Mentorship