Chloe User
@chloeuser10
Business operations professional and cloud computing student who managed customer-facing operations across hospitality, rentals, and food and beverage.
United StatesWhat I'm looking for
I managed customer-facing operations across Airbnb, hospitality, rental property, and food and beverage businesses as a self-employed business operations and client management professional. I coordinated vendors, stakeholders, reservations, and schedules, and prepared operational reports while tracking performance metrics.
At Saigon Services LLC, I assisted clients with service inquiries and issue resolution, and worked with cross-functional teams to improve service delivery. I also co-founded and managed LIIS & PIR Photography Studio, coordinating bookings and working with clients on tailored solutions. I'm pursuing a B.S. in Cloud Computing at Purdue Global University and have built and managed virtual machines in Microsoft Azure through Azure Cloud Labs.
Experience
Work history, roles, and key accomplishments
Business Operations & Client Management
Self-Employed
Jan 2021 - Dec 2024 (3 years 11 months)
Managed customer-facing operations across Airbnb, hospitality, rental property, and food & beverage businesses. Coordinated vendors, stakeholders, reservations, and business activities while preparing operational reports and tracking performance metrics.
Customer Service & Client Relations
Saigon Services LLC
Jan 2019 - Dec 2021 (2 years 11 months)
Built and maintained strong customer relationships in fast-paced service environments. Assisted clients with issue resolution, service inquiries, and solution recommendations while collaborating with cross-functional teams to improve service delivery.
Co-Founder & Studio Manager
LIIS & PIR Photography Studio
Jan 2012 - Dec 2015 (3 years 11 months)
Managed business operations, client relationships, and day-to-day service delivery. Coordinated project schedules, bookings, and operational activities to ensure smooth execution and support business growth.
Education
Degrees, certifications, and relevant coursework
Google Project Management Professional Certificate, Project Management
In progress certification in Google Project Management.
Purdue Global University
Bachelor of Science, Cloud Computing
Currently pursuing a Bachelor of Science in Cloud Computing with an expected graduation in 2028.
Hoa Sen University
Business Administration and Marketing Program, Business Administration and Marketing
2012 - 2015
Completed a Business Administration and Marketing program from 2012 to 2015.
Microsoft
Azure Skill Builder Cloud Essentials, Cloud Computing
Completed the Azure Skill Builder Cloud Essentials certification.
Cisco
Introduction to Networking Fundamentals, Networking
Completed the Introduction to Networking Fundamentals certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
VietnamSalary expectations
Social media
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