Chizubere Chukwuto
@chizuberechukwuto
Customer Support Assistant handling Shopify order tracking, returns, and customer inquiries via Instagram DM and email.
NigeriaWhat I'm looking for
As a Freelance Customer Support Assistant, I respond to customer inquiries through direct messages and email.
I help customers check order status, track shipments, and manage returns.
I use Shopify, Instagram DM, email, Zendesk, and Gorgias to support customer conversations.
I’m fluent in English and available for remote work.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support Assistant
Freelance
Jan 2024 - Present (2 years 9 months)
Provided customer support via DM and email, assisting with order status, tracking, and returns while maintaining high satisfaction with a friendly tone.
Education
Degrees, certifications, and relevant coursework
Cleveland State University
Bachelor
Applied for a Bachelor's degree program in October 2026; awaiting conditional admission.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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