Maryam Ibrahim
@maryamibrahim2
Customer service professional at Tectonics Nig Ltd who handled customer inquiries, orders, and delivery tracking.
NigeriaWhat I'm looking for
At Tectonics Nig Ltd, I handled customer questions on WhatsApp and Instagram for a small business.
I processed orders, tracked deliveries, and provided product support.
I maintained professional, friendly communication to build customer trust.
I'm seeking to bring my customer-first approach to a customer service role in e-commerce or retail.
Experience
Work history, roles, and key accomplishments
Customer Service Support
Tectonics Nig Ltd
Jan 2022 - Dec 2024 (2 years 11 months)
Handled customer questions on WhatsApp and Instagram for a small business. Processed orders, tracked deliveries, and provided product support.
Freelance Support
Freelance
Jan 2022 - Dec 2024 (2 years 11 months)
Provided customer support services on a freelance basis, handling inquiries and ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Coursera
Administration Assistant, Administration
Completed the Administration Assistant certification on Coursera in 2022.
Ahmadu Bello University
Bachelor's Degree, Economics
Earned a Bachelor's Degree in Economics from Ahmadu Bello University, Zaria in 2015.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Maryam?
You can contact Maryam and 90k+ other talented remote workers on Himalayas.
Message MaryamGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
