@ritasaviour
Customer Support Specialist helping e-commerce customers via chat, email, and WhatsApp; available for EMEA hours.
NigeriaI help e-commerce customers through chat, email, and WhatsApp.
I’m patient and quick to reply, and I know how to calm an angry customer.
I’m based in Nigeria (GMT+1) and am available for EMEA hours.
I have a laptop, stable internet, and backup power.
Work history, roles, and key accomplishments
upwork.com
Feb 2022 - Dec 2025 (3 years 10 months)
Provided customer support via chat and email for online clients. Resolved inquiries, handled complaints with empathy, documented issues, and maintained 95% satisfaction rate. Used Zendesk, Gmail, and Google Sheets.
Degrees, certifications, and relevant coursework
Bachelor of science , Marketing
NigeriaYou can contact Rita and 90k+ other talented remote workers on Himalayas.
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