Chitra Moyo
@chitramoyo
Enthusiastic and tech-savvy professional with a passion for delivering exceptional customer service
South AfricaWhat I'm looking for
Dynamic Business Development and Consulting professional with 5+ years of experience across sales, client advisory, and technical support. Proven track record in generating leads, managing accounts, and driving customer success across industries including Real Estate, Tax and Immigration Consulting, and IT services.
Strong background in Salesforce aligned processes and stakeholder engagement, with experience in driving revenue growth, Skilled in relationship management, solution consulting.
Experience
Work history, roles, and key accomplishments
Immigration Support Consultant
Experience Tax Consulting SA (XpatWeb)
Feb 2033 - Present (-7 years 5 months)
Developed and implemented customer satisfaction surveys and feedback mechanisms. Collected and analyzed customer feedback through surveys, focus groups, and direct interactions.
Customer Service Support
Mimshac International (MimCafe Hub)
Mar 2021 - Dec 2022 (1 year 9 months)
Supported the implementation of new software, gaining experience with system configuration and maintenance. Excel in using MS Office Suite and internal CRM software for updating customer records and managing technical tickets.
Education
Degrees, certifications, and relevant coursework
Cisco Networking Academy
Course, Cybersecurity
2024 - 2024
Participating in the Skills for All: Introduction to Cybersecurity course to enhance knowledge in cybersecurity principles.
Amazon Web Services
Certification, Cloud Computing
2022 - 2022
Achieved AWS Certified Cloud Practitioner certification, demonstrating knowledge of cloud concepts and AWS services.
Cisco Networking Academy
Certification, Networking
2021 - 2021
Completed CCNA Routing and Switching training, focusing on routing protocols and network design.
Nelson Mandela University
Diploma, Information Technology
2021 - 2021
Completed a Diploma in Information Technology with a focus on Communication Networks, gaining essential skills in network management and IT support.
Cisco Networking Academy
Certification, Networking
2019 - 2019
Achieved CCNA Security certification, enhancing skills in network security and risk management.
Cisco Networking Academy
Certification, Information Technology
2017 - 2019
Completed IT Essentials and PC Hardware and Software training, providing foundational knowledge in computer systems and troubleshooting.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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