chisom ezike
@chisomezike
Goal-oriented professional with expertise in international trade and customer service.
What I'm looking for
I am a self-aware and goal-oriented professional with a strong commitment to my responsibilities. My adaptability and quick learning abilities have allowed me to thrive in various roles, particularly in international trade and customer service. Currently, I serve as an Assistant Export Manager at Only God is Wise Nigeria Limited, where I oversee the shipment of goods to foreign markets and manage export documentation, ensuring compliance with trade regulations.
During my National Youth Service, I worked as a Secretary at the same company, where I coordinated successful events and implemented process improvements that enhanced office efficiency. My experience as a Customer Care Representative at Grooming Micro-Finance Bank honed my communication and problem-solving skills, leading to a significant increase in customer retention and satisfaction. I am passionate about continuous learning and have pursued various professional development courses, including data analysis and employability soft skills.
Experience
Work history, roles, and key accomplishments
Assistant Export Manager
Only God is Wise Nigeria Limited
Apr 2024 - Present (1 year 1 month)
Oversees the shipment of goods to foreign markets, manages export documentation, and develops strategies to increase sales in global markets.
Customer Care Representative
Grooming Micro-Finance Bank
Sep 2017 - Jun 2018 (9 months)
Provided exceptional customer service, resolved complaints, and collaborated with teams to enhance customer experience.
Virtual Assistant
Self Employed
Undertook virtual assistance tasks to gain experience in client communication and task prioritization using collaboration tools.
Secretary
Only God is Wise Nigeria Limited
May 2023 - May 2024 (11 months)
Coordinated events and projects, implemented process improvements, and trained junior staff while managing import and export documentation.
Education
Degrees, certifications, and relevant coursework
Chukwuemeka Odumegwu Ojukwu University
Bachelor of Science, Accountancy
2019 - 2022
Grade: Second Class Lower Honor
Completed a Bachelor of Science in Accountancy, achieving a Second Class Lower Honor Degree. The program covered various aspects of accounting principles, financial reporting, and auditing.
DistinctionGate College
West African Secondary School Certificate, General Education
2015 - 2017
Grade: Distinction
Achieved the West African Secondary School Certificate (WASSCE) with a focus on core subjects necessary for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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