Chioma Ikenwe

I am a versatile IT and Administrative Support Specialist with hands-on experience supporting executives, teams, and organizations in both remote and hybrid environments. My background spans virtual assistance, IT support, executive administration, and data-driven operations across multiple industries.

I have managed executive calendars, email correspondence, travel logistics, reports, and confidential records with a high level of professionalism and discretion. I am skilled in CRM systems such as HubSpot, Zendesk, Freshdesk, and Apollo, as well as project management tools including Asana, Notion, Trello, and Monday.com. I also have experience automating workflows using Zapier and Calendly to improve efficiency and reduce manual tasks.

In addition to administrative support, I bring strong technical and analytical skills. I have worked on data analysis and visualization projects using Excel, SQL, Python, Power BI, and Tableau, supporting accurate reporting and informed decision-making. My experience includes improving reporting accuracy, organizing digital workspaces, and streamlining processes for better productivity.

I am highly organized, adaptable, and results-driven, with a strong interest in remote executive support, workflow optimization, customer success, and administrative excellence. I thrive in structured environments where efficiency, clear communication, and accountability matter.