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chino eustaquio

@chinoeustaquio

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Ecommerce Operations & Automation Analyst driving operational efficiency through automation.

Philippines

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What I'm looking for

I seek roles where I can apply automation and analytics to streamline ecommerce operations, lead Agile projects, and deliver measurable efficiency gains in a collaborative, data-driven environment.

I am an Ecommerce Operations & Automation Analyst with a strong background in project management, business analysis, and software engineering, focused on simplifying processes and delivering measurable outcomes. I have a proven track record reducing manual work by 70% through VBA and Google Apps Script automation, optimizing multichannel ecommerce operations, and building dashboards for real-time KPI visibility.

Across roles I have led Agile projects, integrated APIs and web scraping solutions, and applied SQL, Power BI, and Python to reporting and automation challenges. I excel at aligning technical solutions with business needs to improve accuracy, speed decision-making, and streamline recruitment and operational workflows.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Abtra Inc.

Jan 2017 - Present (9 years 1 month)

Led Agile projects and delivered automation and ecommerce operations improvements that reduced manual work and increased operational efficiency; produced dashboards that improved KPI visibility and supported strategic decisions.

Agile Project Management VBA Google Apps Script Python E Commerce Operations Dashboarding SQL API Integration

Process Associate / Business Analyst

Genpact Phils. LLC

Jan 2012 - Jan 2017 (5 years)

Provided technical support and served as Workforce Real-Time Administrator and Business Analyst, creating and automating performance reports that improved KPI visibility and operational decision-making.

Workforce Management Real Time Adherence Excel SQL Data Analysis Customer Support

Programmer

AC Corporation

Jan 2011 - Jan 2012 (1 year)

Developed and maintained software applications to support business operations and collaborated with cross-functional teams to deliver programming solutions.

Software Development Coding Debugging Collaboration Testing