Open to opportunities

John Paul Ragadio

@johnpaulragadio

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Aspiring Operations Analyst and AI Automation Specialist

Philippines

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What I'm looking for

I'm looking to continue improving business operations through workflow optimization, quality assurance, KPI reporting, cross-functional collaboration, and proactive issue resolution in a distributed team.

Operations Professional with 9 years of experience supporting business operations, process improvement, quality assurance, and project coordination across remote teams. Proven track record of optimizing workflows, maintaining operational accuracy, and driving consistent execution of processes in fast-paced environments. Skilled in developing KPI dashboards and operational reports using Excel, Google Sheets, and Looker Studio to enhance visibility and support decision-making. Adept at cross-functional collaboration, stakeholder communication, proactive issue resolution, and managing priorities independently across distributed teams

Experience

Work history, roles, and key accomplishments

Operations Associate

Woflow Inc

Apr 2024 - Apr 2026 (2 years)

Managed daily operations and team task delegation, consistently meeting SLAs. Conducted rigorous QA reviews and data audits to ensure high precision and integrity. Designed dynamic Google Sheets and Looker Studio dashboards to track KPIs. Acted as key liaison between managers to resolve blockers and streamline workflows, significantly reducing turnaround times.

Google Sheets Data Management Quality Assurance Process Improvement Workflow Optimization team training Excel OpenAI ChatGPT Gemini Perplexity Google Apps Script KPI Reporting KPI Analysis Research And Analysis

Research Operations Specialist

Sourcefit Philippines

Mar 2017 - Jan 2024 (6 years 10 months)

Directed daily operations by building structured workflows, SOPs, and strict data validation protocols for projects. Optimized lead generation and campaigns, ensuring high data integrity. Collaborated cross-functionally to align timelines and resolve dependencies. Tracked performance metrics to stabilize output, cut costs, and drive continuous operational improvements.