Chinelo Uzor
@chinelouzor
Dynamic professional with 7 years in customer service and analytics.
What I'm looking for
I am a dynamic professional with over 7 years of diverse experience in customer service, digital marketing, entrepreneurship, and business analytics. My journey has equipped me with the skills to deliver exceptional customer support and manage effective digital marketing campaigns. I am passionate about leveraging data analysis to provide strategic insights that drive business decisions and innovation.
Currently, I serve as a Client Service Managing Supervisor at CHAYSE Technology Consulting Solutions, where I lead a team to ensure high-quality customer service. I thrive on developing tailored solutions for clients, optimizing workflows, and analyzing customer interaction data to enhance satisfaction and meet key performance indicators. My previous roles have further honed my skills in administrative coordination and customer service, allowing me to streamline processes and improve organizational efficiency.
Experience
Work history, roles, and key accomplishments
Client Service Managing Supervisor
CHAYSE Technology Consulting Solutions
Jan 2021 - Present (4 years 6 months)
Supervised a client service team, ensuring the delivery of high-quality and responsive customer support. Collaborated with clients to understand their business needs and challenges, developing tailored solutions.
Customer Service Representative
CHAYSE Technology Consulting Solutions
Apr 2018 - Present (7 years 3 months)
Managed customer inquiries, addressing issues promptly while maintaining high satisfaction levels. Coordinated with cross-functional teams to enhance the overall customer experience.
Administrative Coordinator
GlamAfric
Feb 2015 - Present (10 years 5 months)
Streamlined administrative processes, improving organizational efficiency. Organized company events, workshops, and travel arrangements.
Education
Degrees, certifications, and relevant coursework
Ajayi Crowther University
Bachelor of Science, Geology
Completed a Bachelor of Science degree in Geology. The curriculum provided a strong foundation in earth sciences and analytical thinking.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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