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Chinaza Chijioke

@chinazachijioke

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I build efficient HR operations, talent pipelines, and employee engagement programs.

Nigeria

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What I'm looking for

I'm seeking international HR Operations or Talent Acquisition opportunities, including remote contracts or visa-sponsored roles, where I can improve recruitment, employee engagement, compliance, and distributed HR workflows.

At Yemozil Investment Limited, I lead HR operations, recruit and onboard talent, and build policies that strengthen workplace compliance and collaboration.

I reduced staff turnover from 20% to 10% through employee engagement initiatives and lowered reported corporate non-compliance from 50% to 20%. I also deliver HR audits, workforce analytics reports, and presentations for executive decision-making.

Previously at Influence Line Partnership Limited, I managed full-cycle recruitment, payroll administration support, personnel records, training coordination, and employee appraisal reporting.

My customer support experience at Korrency sharpened my ability to manage global communications, resolve escalations, improve onboarding processes, and support customer retention. I'm pursuing international HR Operations or Talent Acquisition opportunities, including remote contracts and visa-sponsored roles.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Manager

Current

Yemozil Investment Limited

Jan 2026 - Present (8 months)

Recruited and onboarded 10 high-performing employees across Sales and Marketing within two months. Architected employee engagement initiatives that reduced staff turnover from 20% to 10% and implemented HR policies that cut non-compliance from 50% to 20%.

Talent Acquisition Employee Engagement HR Policy Compliance Employee Relations Conflict Resolution HR Audits Workforce Analytics Presentation Skills

Customer Support Representative

Korrency

Jan 2025 - May 2025 (4 months)

Managed complex customer escalations, accounts, and technical queries while maintaining cross-border service standards. Pioneered process improvements that optimized automated response latency and contributed to retention strategies, achieving a 25% improvement in client lifetime metrics.

Customer Support Escalation Management Communication Skills Process Improvement Relationship Management Retention Strategy

Human Resources Executive

Influence Line Partnership Limited

Mar 2021 - Dec 2024 (3 years 9 months)

Directed full-cycle talent acquisition pipelines from vacancy tracking to candidate orientation. Facilitated payroll administration support, managed training programs, and organized personnel records in alignment with data privacy laws.

Talent Acquisition Recruitment Payroll Administration Training Data Privacy HR Operations Employee Records