Chimaobi Nnanna
@chimaobinnanna
I resolve customer inquiries and complaints across retail, healthcare, and direct sales.
NigeriaWhat I'm looking for
I've supported 30–50 customers daily at Blessed Emerson Pharmacy, handling product, prescription, and general inquiries while achieving a 90%+ same-day complaint resolution rate. I maintained 95% accuracy in sales transactions and customer records, helping improve accountability and service efficiency.
At Wakanow and Blienz Collection, I've provided direct customer support, explained products clearly, managed objections, documented feedback, and helped improve customer satisfaction and retention. I'm currently pursuing a Bachelor of Engineering in Computer Engineering and bring a professional, detail-focused approach to fast-paced customer service environments.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Blessed Emerson Pharmacy
Jan 2025 - Nov 2025 (10 months)
Attended to 30-50 customers daily, providing information on products, prescriptions, and general inquiries while ensuring a positive service experience. Maintained 95% accuracy in processing sales transactions and updating customer records, reducing errors and improving accountability.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University of Agriculture, Umudike
Bachelor of Engineering, Computer Engineering
Pursuing a Bachelor of Engineering in Computer Engineering, expected to complete in 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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