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Chika Umenyiora

@chikaumenyiora

Experienced virtual assistant specializing in eCommerce operations and CRM.

Nigeria
Message

What I'm looking for

I seek remote roles providing eCommerce and virtual support where I can manage CRM, reporting, campaigns, and improve workflows using AI and automation.

I am a Virtual Assistant and eCommerce Coordinator with over five years supporting operations, CRM management, email marketing, and digital content for growing businesses. I bring proven strengths in data entry, dashboard reporting, and campaign coordination to ensure accuracy and timely execution.

I build and maintain Google Sheets and ClickUp dashboards, draft and schedule email campaigns via MailChimp and Klaviyo, and create social content using Canva and Later. I also leverage AI tools such as ChatGPT, Claude, and Gemini to streamline research and improve workflow efficiency.

Previously I served as Head Office Manager where I maintained CRM records, prepared reports, and coordinated cross-team communications. I am organized, proactive, and focused on supporting business growth through reliable virtual support and eCommerce operations.

Experience

Work history, roles, and key accomplishments

SC

Virtual Support Specialist

Sew Central

Jul 2017 - Jun 2025 (7 years 11 months)

Provided virtual support and eCommerce coordination, compiling traffic, sales, and order dashboards and executing email campaigns that improved customer follow-up and outreach. Created social content and graphics, proofread business copy, and used AI tools to streamline research and workflows.

PA

Head Office Manager

Patrick Ayanski

Aug 2014 - Jun 2017 (2 years 10 months)

Managed CRM records, prepared reports, coordinated team communications, and drafted professionally formatted proposals and client correspondence. Maintained organized administrative processes to support operations.

Education

Degrees, certifications, and relevant coursework

University of Greenwich logoUG

University of Greenwich

Bachelor of Science, Information Systems

Completed a Bachelor of Science in Information Systems at the University of Greenwich.

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Chika Umenyiora - Virtual Support Specialist - Sew Central | Himalayas