Open to opportunities

Chikaodi chiagozie Uche

@chikaodichiagozieuch

Remote administrative and customer support professional helping teams deliver responsive client service and organized operations.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can support customers and teams with strong communication, CRM-driven organization, scheduling, and workflow coordination—while also using my writing skills to help content stay timely, optimized, and measurable.

I’m a remote administrative and customer support professional with over 3 years of experience providing high-quality virtual assistance, client communication, and digital operations across global teams. I’m known for excellent communication, attention to detail, and managing multiple priorities efficiently in remote environments.

In my roles supporting customers and teams, I’ve handled inbound and outbound calls, nurtured leads through clear follow-ups, and tracked outcomes using CRM tools like ReadyMode Dialer and Zendesk/HubSpot/Intercom/Zoho. I also manage calendars, email, task coordination, documentation, and workflow coordination to keep virtual operations running smoothly.

I bring a content-focused side as well—writing and editing SEO-optimized blog posts, maintaining content calendars, and using engagement analytics to guide improvements. I enjoy collaborating remotely with marketing and design teams to research, produce, and publish high-quality work on schedule.

Experience

Work history, roles, and key accomplishments

Current

Cold Caller

Current

Consumer Opportunity

Apr 2025 - Present (11 months)

Managed inbound and outbound calls to prospective customers, providing product information and handling inquiries. Tracked call outcomes and lead information in ReadyMode Dialer CRM, handled objections, and followed up to nurture leads.

Outbound Calling Objection Handling Customer Support Remote Collaboration

Virtual Assistant

Topxperts

Mar 2024 - Jun 2024 (3 months)

Provided administrative support including calendar management, email correspondence, and document preparation. Coordinated virtual meetings across time zones and organized presentation and files using Google Workspace and Microsoft Office.

Calendar Management document preparation Meeting Coordination Google Workspace Microsoft Office

Blog Writer

Timztell Nigeria

Jan 2022 - Sep 2023 (1 year 8 months)

Wrote and edited SEO-optimized blog posts aligned to audience interests and brand tone. Managed content calendars, collaborated with marketing and design teams remotely, and used engagement analytics to improve content strategies.

SEO Content Writing Editing Content Research Keyword Informed Writing