Chidinma Amadi

I am a results-driven professional with a proven track record in customer service, sales, and marketing. My experience includes managing customer inquiries, resolving issues, and maintaining high satisfaction scores. I excel in team supervision and inventory management, executing impactful marketing campaigns that drive results.

Throughout my career, I have demonstrated exceptional communication skills and a focus on achieving quantifiable results. At Charles Abara Ltd., I managed approximately 20-25 customer inquiries daily, achieving an average resolution time of 15-20 minutes per issue. My efforts contributed to improved customer retention and satisfaction, showcasing my commitment to excellence in customer relations.

In my previous role at Diamond Bank PLC, I achieved a 25% increase in sales revenue by identifying new market opportunities and successfully acquiring new clients. I maintained a high client satisfaction score of 90%, reflecting my dedication to providing outstanding service and fostering strong client relationships.