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Chibuifem User

@chibuifemuser

Customer service representative at Evo Fresh Mart who followed app orders through delivery and kept customers updated.

Nigeria
Message

At Evo Fresh Mart, I responded to customer enquiries and followed up on pending app orders, helping customers understand next steps when they had trouble ordering.

I also kept customers informed about delivery delays and followed through until orders were delivered. At Tronix360, I answered product questions, followed up with prospective customers, and coordinated deliveries; I currently support lead qualification and appointment scheduling as a freelance sales and appointment setter.

Experience

Work history, roles, and key accomplishments

TR

Product Agent – Sales, Customer Communication & Deliveries

Tronix360

Jan 2023 - Jan 2026 (3 years)

Explained product features and responded to customer questions about phones, digital wall clocks, and spy thumb cameras. Followed up with prospective customers, coordinated product deliveries, and maintained a professional customer-first approach.

Education

Degrees, certifications, and relevant coursework

Enugu State University of Science and Technology logoET

Enugu State University of Science and Technology

Bachelor of Science, Microbiology

Pursuing a Bachelor of Science in Microbiology with an expected graduation in 2029.

Tech stack

Software and tools used professionally

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