Open to opportunities

Chiamaka Emmanuella

@chiamakaemmanuella

Message

I generate qualified leads and appointments through high-volume outbound sales and telemarketing.

Nigeria

Message

What I'm looking for

I'm looking for a target-driven sales, telemarketing, lead generation, or customer support role where I can use outbound calling, CRM, lead qualification, follow-up, and appointment-setting skills to drive customer engagement and sales opportunities.

I've generated qualified health insurance leads at Calls Expert, using high-volume outbound calling, structured prequalification, and consistent follow-up to move prospects toward licensed agents.

At Report Owls LLC, I handled inbound and outbound customer conversations for credit repair services, supporting account setup, payments, documentation, and customer concerns while maintaining detailed CRM records.

I've also introduced tax relief services through cold calling at Ingenious Tax Relief, qualifying prospects, overcoming objections, and booking appointments or transferring sales-ready leads.

I bring over five years of experience in telemarketing, lead generation, customer engagement, pipeline management, and target-driven remote sales environments.

Experience

Work history, roles, and key accomplishments

Calls Expert

Canada

Jun 2023 - Dec 2025 (2 years 6 months)

Conducted high-volume outbound calls to prospective health insurance customers, prequalified leads, and transferred qualified prospects to licensed agents. Maintained call volume and performance targets while documenting call outcomes and following compliance guidelines.

Outbound Calling Lead Qualification Customer Engagement Objection Handling CRM Compliance Communication Skills Sales

Sales & Customer Support Representative

Report Owls LLC

Jan 2022 - Mar 2023 (1 year 2 months)

Handled inbound and outbound customer calls, identified needs, and provided service solutions. Followed up on accounts, explained plans, and maintained positive relationships while updating CRM records.

Customer Service Communication Skills CRM Active Listening Problem Solving Account Management

Telemarketer / Cold Caller

Ingenious Tax Relief

Jun 2020 - Dec 2021 (1 year 6 months)

Conducted high-volume outbound cold calls to prospective clients, introduced tax relief services, and generated qualified leads. Maintained professional demeanor while handling objections and recorded call outcomes in CRM systems.

Cold Calling Lead Generation CRM Communication Skills Objection Handling Appointment Setting