Jan Adrian Gonzales

Responsible for claim submission, verifying and posting charges, working denials and rejections, insurance verification, and performing collection actions including contacting patients and insurance companies.

Responsible for claim submission, verifying and posting charges, working denials and rejections, and performing collection actions including contacting patients and insurance companies.

Ensured team members consistently met monthly KPIs, sent daily reports to Manager and Onshore partners, and provided effective coaching to staff.

Responsible for claim submission, verifying and posting charges, working denials and rejections, and performing collection actions including contacting patients and insurance companies.

Managed enrollment, claim submission, payment posting, researched and corrected denials, identified delinquent accounts for enhanced collection activities and follow-up.

Took calls from the provider line, providing claim status, eligibility, and benefits information.

Completed an Associate in Office Technology degree from the University of Makati from 2012 to 2014.

Pursued a Bachelor of Science in Accountancy at Mapúa Institute of Technology from 2008 to 2009.

Completed high school education at St. Anthony High School from 2004 to 2008.

Completed elementary education at St. Paul College of Makati from 1998 to 2004.