Esther Munyeki
@esthermunyeki
Reliable supermarket cashier and customer-service professional focused on satisfaction.
KenyaWhat I'm looking for
I am a reliable and highly organized cashier and customer-service professional with extensive supermarket experience, adept at processing sales transactions, scanning goods, issuing receipts, and resolving customer complaints while maintaining a professional attitude.
I hold an Executive Bachelor of Business Administration (in progress) from EU Business School and certifications in caregiving and basic first aid from St. John Ambulance Training Institute, complementing strong communication, time management, and leadership abilities.
I excel at multitasking, attention to detail, and working collaboratively across teams to troubleshoot issues and follow up with clients to ensure ongoing satisfaction; I am comfortable working evenings and weekends and bring a strong work ethic to every role.
Experience
Work history, roles, and key accomplishments
Cashier
Nafuu Link Supermarket
Jan 2017 - Mar 2024 (7 years 2 months)
Processed sales transactions, scanned goods, issued receipts and managed refunds while maintaining professional customer service and resolving complaints to improve customer satisfaction.
Customer Service Representative
Nafuu Link Supermarket
Jan 2011 - Dec 2016 (5 years 11 months)
Provided product information, handled customer inquiries and follow-ups, troubleshot common issues and collaborated with teams to ensure ongoing customer satisfaction.
Education
Degrees, certifications, and relevant coursework
ESEU Business School
Executive Bachelor of Business Administration, Business Administration
2024 -
Enrolled in an Executive Bachelor of Business Administration program at EU Business School in Barcelona from 2024 to 2026.
St. John Ambulance
Certificate in Caregiving and Basic First Aid, Caregiving / First Aid
2023 - 2023
Completed a certificate course in caregiving and basic first aid at St. John Ambulance Institute in April–May 2023.
Comboni Polytechnic
2010 - 2010
Completed a short course or training at Comboni Polytechnic in January–March 2010.
Lockwood Girls High School
Kenya Certificate of Secondary Education
2005 - 2009
Grade: C-
Attended Lockwood Girls High School and obtained the Kenya Certificate of Secondary Education.
Graduate Advanced Academy
Kenya Certificate of Primary Education
1996 - 2004
Grade: B+
Completed primary education at Graduate Advanced Academy and obtained the Kenya Certificate of Primary Education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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