@cherielinford
Customer service and administrative specialist at Walker Machine Tools, processing invoices and coordinating supplier orders and deliveries.
South AfricaAt Walker Machine Tools, I manage stock control and inventory tracking while assisting customers in person, by phone, and by email.
I process invoices and payments using Pastel, follow up on outstanding accounts, and coordinate supplier orders and courier deliveries.
Previously, I handled enquiries, quotations, and order tracking at Spec Systems, and worked in credit control and sales coordination at Laser Support Services and Club Leisure Group.
Work history, roles, and key accomplishments
Walker Machine Tools
May 2022 - Present (4 years 5 months)
Managed stock control and inventory tracking, assisted customers via walk-in, phone, and email, processed invoices and payments using Pastel, followed up on outstanding accounts, and coordinated supplier orders and courier deliveries.
Spec Systems
Jul 2017 - Nov 2021 (4 years 4 months)
Handled customer enquiries and prepared quotations, processed and tracked orders using Sage Evolution, updated CRM systems and generated reports, and liaised with production teams on order progress.
Laser Support Services
Aug 2008 - Feb 2017 (8 years 6 months)
Managed debt collection and reconciled accounts, processed invoices and approved sales orders, resolved discrepancies across departments, and maintained accurate financial records.
Club Leisure Group
May 2002 - Jul 2008 (6 years 2 months)
Collected outstanding payments and arranged payment plans, conducted credit checks and managed accounts, and maintained accurate financial records.
Degrees, certifications, and relevant coursework
ISO 9001:2015 – Basic Quality Awareness, Quality Management
2019 - 2019
Completed ISO 9001:2015 Basic Quality Awareness certification in 2019.
First Aid Level 1, First Aid
2019 - 2019
Completed First Aid Level 1 certification in 2019.
High School Diploma, General
Completed high school education at Kingsway High School in 1996.
Software and tools used professionally
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