Open to opportunities

Chelsey Yong

@chelseyyong

Message

Proactive collections analyst with strong problem-solving skills.

United States

Message

What I'm looking for

I am looking for a role that values problem-solving and offers opportunities for process improvement and client engagement.

I am a proactive and results-oriented professional with extensive experience in collections analytics and accounts receivable/payable management. My career has been defined by my ability to enhance client experiences through effective problem-solving and process improvements. Currently, I serve as a Collections Analyst at ABCorp, where I manage cash reconciliation for major accounts and oversee billing and invoicing processes.

Throughout my career, I have developed a reputation for integrity and excellence in communication. My role at WestNet Med allowed me to refine my skills in financial data analysis, ensuring accuracy in accounts receivables and payables. I take pride in creating process improvements that save time and money while increasing customer satisfaction. My educational background in accounting from Southern New Hampshire University has equipped me with the necessary skills to excel in this field.

Experience

Work history, roles, and key accomplishments

Current

Collections Analyst/AP and AR Rep

Current

Abcorp

Jul 2023 - Present (2 years)

Managed cash reconciliation for major accounts and handled billing and invoicing for receivables and payables. Provided client connection for collections analysis and problem resolution for any issues.

Billing Invoicing Problem Solving Client Communication Financial Reporting Data Management

Accounts Receivable Representative

Westnet Med

Mar 2020 - Jul 2023 (3 years 4 months)

Created process improvements that resulted in savings and increased customer satisfaction. Reviewed financial data, reconciled expenses, and produced high-quality reports.

Process Improvement Account Reconciliation Invoicing Customer Satisfaction Financial Reporting Data Validation Expense Management

Receivables/Payables Clerk

Atlantic Importing Co.

Feb 2018 - Mar 2020 (2 years 1 month)

Received and coded daily checks, ensuring proper application to accounts. Communicated with managers, account representatives, and clients to meet daily deadlines and ensure timely billing and payments to vendors.

Account Reconciliation Client Communication Payment Vendors Billing Data Entry Payment Processing

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Associate of Science, Accounting

Completed an Associate's degree in accounting, gaining foundational knowledge in financial principles and practices. Developed skills in managing financial records and understanding accounting procedures.

Blackstone Valley Regional Vocational Technical High School

High School Diploma, General Studies

Obtained a High School Diploma from Blackstone Valley Regional Vocational Technical High School. Focused on vocational and technical skills alongside general education.