Chelsea Ray

I’m a Team Lead and Coffee Roaster focused on operating and monitoring commercial coffee roasting equipment while maintaining product quality and consistency. I lead and direct team members during roasting and production to keep workflow efficient, and I test coffee after cooling to confirm quality standards before continuing production.

Before that, I served as an Office Manager for The Hail Group, coordinating scheduling and approval processes for technicians and repair jobs across multiple projects. I handled customer communication throughout service processes and supported payment processing, invoicing, and administrative documentation.

I bring a hands-on, detail-oriented approach shaped by experience across sales, customer retention, and production operations. I’m strong in communication, problem-solving, workflow coordination, customer service, and staying productive in fast-paced environments.

I thrive in roles where I can lead people, manage multiple responsibilities, and maintain high standards of quality and throughput—whether that’s roasting, operations, or customer-facing support.