Open to opportunities

Chelsea Kelly

@chelseakelly

Adaptable operations professional blending customer service, FIFO wellbeing coordination, and AI data annotation expertise.

Australia

Message

What I'm looking for

I seek a role in a forward-thinking organisation where I can apply my operations and wellbeing coordination skills, contribute to team success, and grow in digital/AI annotation responsibilities.

I am an adaptable, digitally confident professional with experience across FIFO wellbeing coordination, customer service management, and AI data annotation. I combine strong organisational skills with detailed-focused annotation work to support machine learning quality and operational efficiency.

My background includes managing teams and daily operations in hospitality and wellness settings, running a Shopify-based retail brand, and independently handling front-desk responsibilities and scheduling. I have applied critical thinking to identify inconsistencies in AI-generated content and created multi-step instructions to improve model performance.

I thrive in autonomous and team environments, prioritise safety and clear communication, and seek to contribute to a forward-thinking organisation where I can apply my digital literacy, allied-health understanding, and operational experience to deliver measurable improvements.

Experience

Work history, roles, and key accomplishments

Current

AI Data Annotation Specialist

Current

Customer Service Data Annotation

Mar 2025 - Present (7 months)

Collaborated with AI research teams to label and evaluate large datasets, created multi-step instructions for realistic web navigation tasks, and identified factual and logical errors to improve model performance.

Data Annotation AI Evaluation Quality Assurance Microsoft Office Attention To Detail Critical Thinking

Manager

Sportfirst

Apr 2024 - Jan 2025 (9 months)

Managed and motivated staff, coordinated stock and suppliers, implemented marketing initiatives, and resolved customer issues to maintain a professional and efficient operation.

Team Management Inventory Management Customer Service Marketing Conflict Resolution Time Management

Lifestyle & Wellbeing Coordinator

Compass Group

Aug 2023 - Nov 2023 (3 months)

Conducted health assessments and gym inductions, coordinated lifestyle events and health initiatives, and led daily pre-starts to drive safety and efficiency in a FIFO camp environment.

Health Promotion Assessments Event Coordination Data Entry

Shopify Website Owner

All Health Co.

Feb 2022 - Sep 2023 (1 year 7 months)

Founded and grew an accessory lifestyle brand, managed Shopify storefront, product sourcing, fulfilment, and marketing through social media while handling front-end website work on WordPress and HubSpot.

E Commerce Shopify Product Sourcing Fulfilment Social Media Marketing WordPress HubSpot Branding Ecommerce

Attendant - Utility

Compass Group

May 2023 - Aug 2023 (3 months)

Maintained cleanliness and supplies across village facilities, followed safety procedures, and responded to resident requests to ensure a safe and comfortable living environment.

Housekeeping Teamwork Safety Compliance Customer Service Facility Maintenance

Receptionist

Urban Massage Studio

Oct 2021 - Apr 2023 (1 year 6 months)

Independently managed front desk operations, processed payments and HICAPS claims, scheduled appointments, and conducted member outreach to drive bookings and membership sales.

Scheduling Payments HICAPS Customer Service Client Records Phone Communication

Bar Attendant

Subiaco Football Club

Mar 2016 - Oct 2022 (6 years 7 months)

Operated busy front bar and corporate lounge during events, maintained stock and presentation standards, assisted with food service, and followed sanitation and safety procedures.

Bar Service stock replenishment Food Service Assistance Time Management Customer Service