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Shalom Oladiran

@shalomoladiran

I handle high-volume customer support, eCommerce operations, and accurate digital administration.

Australia
Message

What I'm looking for

I'm looking for a role involving customer support, eCommerce operations, digital tools, or online platforms where I can handle queries accurately, support customers, and continue developing in content creation and digital work.

I've managed high-volume customer queries and complex escalations at Infosys BPM, consistently meeting performance targets and KPIs while delivering effective outcomes. I also processed online orders accurately in a target-driven retail environment at Brown Thomas.

More recently, I've reviewed AI responses as a contract AI Data Trainer and supported social media campaigns and content creation at Markestro. I'm comfortable with digital systems, online platforms, customer support, and keeping records accurate in busy environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Dublin City University logoDU

Dublin City University

Bachelor of Arts, Multimedia

2020 - 2023

Pursued a Bachelor of Arts in Multimedia, focusing on digital content creation and online platforms.

Tech stack

Software and tools used professionally

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