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Cheilin Sosa

@cheilinsosa

I coordinate healthcare customer implementations, documentation, reporting, and cross-functional operations with bilingual customer support.

United States

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What I'm looking for

I'm looking for an administrative, project coordination, or customer operations role where I can support cross-functional teams, improve documentation and reporting, resolve customer needs, and contribute in a fast-paced environment.

At Sarnova, I supported large-scale healthcare customer implementations by coordinating documentation, meetings, customer communication, and order-related follow-up.

I maintained work orders, order chronologies, and internal records; tracked action items; and compiled inventory and order-trend reports to support account-management decisions.

Previously, I coordinated bilingual legal case support at Bethel Law Enforcement, preparing documentation, managing appointments, and communicating with clients in English and Spanish.

I also managed customer accounts and issue resolution at Loan Max Title Loans. I bring more than nine years of administrative, customer service, and operational coordination experience in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Administrative & Project Coordination Specialist

Sarnova

Jan 2022 - Aug 2026 (4 years 7 months)

Provided administrative and customer service support for large-scale healthcare customer implementations, maintaining project documentation and coordinating meetings. Acted as primary point of contact for customer inquiries and tracked action items to prevent delays.