Chastine Moses
@chastinemoses1
Customer Support professional and tourism graduate delivering accurate, remote client service.
What I'm looking for
I’m a remote-ready customer service representative with a Travel Management Diploma and hands-on experience in fast-paced, customer-facing roles. I bring strong organization, accuracy, and efficiency, especially when working independently.
I’ve developed my client-focused communication through sales and support work, handling customer enquiries, payments, and issue resolution with a professional attitude. I’m confident managing complex documentation while keeping structured administrative processes clear and reliable.
My tourism and travel training strengthens how I support people—covering travel documentation and regulations, travel agency management, computerized reservation systems, and customer service and client relations. I’m also familiar with international travel operations topics like aviation industry operations, global travel coordination, and fare construction.
I’m eager to leverage exceptional organization and problem-solving to deliver high-quality remote support. I work well autonomously, manage time effectively, and maintain high standards of accuracy whether I’m assisting clients, processing transactions, or managing records.
Experience
Work history, roles, and key accomplishments
Provided customer-facing retail support as a Sales Assistant at Cape Union Mart Poetry.
Education
Degrees, certifications, and relevant coursework
Teneo
Master's Degree, International/Global Studies
Relevant Areas of Study:
International Travel and Tourism Operations
Travel Documentation and Regulations
Travel Agency Management
Computerized Reservation Systems
Customer Service and Client Relations
Aviation Industry Operations
International Geography
Hotels, Tours, and Ground Transportation
International Air Fares and Fare Construction
Global Travel Coordination
TPTT ACADEMY
Travel management Diploma, Tourism and Travel Services Management
2024 - 2025
Teneo Online School
High School Diploma
2020 - 2023
Completed Grades 8–10 in a traditional public school setting before transitioning to independent, online learning for Grades 10–12.
Developed strong self-management, digital literacy, and time-allocation skills through autonomous remote schooling.
Availability
Location
Authorized to work in
Job categories
Skills
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