Looking for a job

Charlie Pierre

@charliepierre

Message

Software QA and Product Owner at PT Asuransi Sinarmas and PT Tokoonderdil, reducing recurring defects by up to 98%.

Indonesia

Message

At PT Asuransi Sinarmas, I tested applications, documented requirements, and monitored production issues with Pega Diagnostic Center. I helped reduce issue backlog and recurring defects by up to 98%.

At PT Tokoonderdil Karya Utama, I worked on buyer, supplier, and back-office platforms, including Android apps, logistics and payment integrations, and a consignment system. I also led a six-member development team in feature implementation.

Earlier, at PT Adicipta Inovasi Teknologi (AdIns) and Dattabot, I contributed to product analysis, business flows, and user interfaces. I hold a Bachelor of Information System from Universitas Multimedia Nusantara.

Experience

Work history, roles, and key accomplishments

Software Quality Assurance, Documentation & Implementation

PT Asuransi Sinarmas

Aug 2020 - Jun 2026 (5 years 10 months)

Executed functional and regression testing, developed test documentation, and collaborated with developers and project managers to improve system quality. Monitored application performance and identified defects using Pega Diagnostic Center.

Google Docs Google Sheets Mantis Postman Selenium Pega Diagnostic Center (PDC)Functional Testing Regression Testing Test documentation Defect Management

Product Owner and Business Analyst

PT Tokoonderdil Karya Utama

Aug 2020 - Feb 2025 (4 years 6 months)

Conducted market research, designed user flows and UI concepts, and led a development team of 6 in feature implementation. Collaborated cross-functionally to deliver reliable system solutions and optimized existing features for efficiency.

AxureRP Figma Google Docs Google Sheets OpenProject Postman Selenium GitHub SQL Agile Scrum Product Management Business Analysis User Flow Design UI Design

Product Business Analyst

PT Adicipta Inovasi Teknologi (AdIns)

Aug 2019 - Jun 2020 (10 months)

Conducted product analysis, designed initial UI, and supported development of the base product in alignment with client requirements. Performed testing and provided solution recommendations to clients and the development team.

AxureRP Figma Google Docs Google Sheets Jira Postman Selenium SQL Agile Scrum Product Analysis UI Design Testing

UI/UX and System Analyst Intern

Dattabot

Jan 2018 - May 2018 (4 months)

Collaborated with senior UI/UX designers and system analysts to develop user interfaces and conduct system analysis. Participated in brainstorming sessions and reviewed design deliverables with clients.

AxureRP Adobe XD Google Docs Google Sheets Postman Microsoft Visio UI UX Design System Analysis Database Design

Education

Degrees, certifications, and relevant coursework

Universitas Multimedia Nusantara

Bachelor of Information System, Information System

2014 - 2019

Grade: 3.23

Bachelor of Information System degree from Universitas Multimedia Nusantara, with coursework in system analysis, business analysis, database management, and UI/UX design. Final project involved designing and developing an m-commerce application for Vinandotech.