Charles Nwankwo
@charlesnwankwo
I am a business developer and retail operations leader.
What I'm looking for
I am a results-driven business developer and retail operations leader with over 8 years of leadership experience across the UAE and Nigeria.
I have a proven track record of driving sales growth, building B2B and B2C partnerships, implementing CRM (Salesforce), and leading cross-functional teams to deliver customer-centric outcomes. My technical skills include WordPress web development, software optimization, graphic design, and advanced proficiency in Microsoft Excel and Word.
As Managing Director and former Retail Store Manager, I improved revenue through refined pricing and upselling strategies, mentored staff, controlled inventory, and implemented SOPs to increase efficiency. I seek opportunities to scale operations, optimize systems, and lead teams to measurable growth.
Experience
Work history, roles, and key accomplishments
Interior Designer
Sanndress Travels & Tours
Oct 2010 - Oct 2012 (2 years)
Designed travel offices and retail spaces with attention to branding and customer experience.
Education
Degrees, certifications, and relevant coursework
Comprehensive Institute of Management and Technology
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration completed in 2017, covering core business administration subjects and practical management skills.
Zuba Academy
High School Diploma, Art Studies
2006 - 2010
High School Diploma in Art Studies completed from 2006 to 2010, with focus on visual arts.
Syscoms Institute
EFST Program, Food Management
2016 -
Completed the EFST Food Management program (Aug–Sept 2016), focusing on food management practices.
Alison
Higher National Diploma, Human Resources Management
2016 - 2017
Completed a Higher National Diploma in Human Resources Management via Alison Online from 2016 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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