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Charles Nwankwo

@charlesnwankwo

I am a business developer and retail operations leader.

Nigeria
Message

What I'm looking for

I am looking for a leadership role in business development or retail operations where I can drive sales growth, optimize systems (CRM/WordPress), mentor teams, and deliver customer-centric results in a collaborative, growth-oriented company.

I am a results-driven business developer and retail operations leader with over 8 years of leadership experience across the UAE and Nigeria.

I have a proven track record of driving sales growth, building B2B and B2C partnerships, implementing CRM (Salesforce), and leading cross-functional teams to deliver customer-centric outcomes. My technical skills include WordPress web development, software optimization, graphic design, and advanced proficiency in Microsoft Excel and Word.

As Managing Director and former Retail Store Manager, I improved revenue through refined pricing and upselling strategies, mentored staff, controlled inventory, and implemented SOPs to increase efficiency. I seek opportunities to scale operations, optimize systems, and lead teams to measurable growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CT

Comprehensive Institute of Management and Technology

Bachelor of Business Administration, Business Administration

Bachelor of Business Administration completed in 2017, covering core business administration subjects and practical management skills.

ZA

Zuba Academy

High School Diploma, Art Studies

2006 - 2010

High School Diploma in Art Studies completed from 2006 to 2010, with focus on visual arts.

SI

Syscoms Institute

EFST Program, Food Management

2016 -

Completed the EFST Food Management program (Aug–Sept 2016), focusing on food management practices.

Alison logoAL

Alison

Higher National Diploma, Human Resources Management

2016 - 2017

Completed a Higher National Diploma in Human Resources Management via Alison Online from 2016 to 2017.

Tech stack

Software and tools used professionally

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