CGCharles Gatimu
@charlesgatimu
Dedicated IT Technician with over 5 years of experience.
KenyaWhat I'm looking for
I am a dedicated and experienced IT Technician with over 5 years of professional experience in system support, LAN implementation, and network administration. My expertise lies in diagnosing and resolving complex technical issues, particularly with Microsoft technologies, server and database management, and enterprise-level device management.
Throughout my career, I have delivered reliable support to a diverse client base, including Tropic Air Kenya, Ol Jogi, Fair-oils Ltd, and Sirikoi Camp. I am known for my excellent communication skills, problem-solving ability, and a strong commitment to continuous learning and service excellence.
Experience
Work history, roles, and key accomplishments
Support Technician
Solaris Information Systems
Oct 2015 - Dec 2024 (9 years 2 months)
Provided on-site and remote technical support to clients, planned and implemented LAN infrastructure, managed network security and server performance, and trained end-users in technology adoption.
Intern – IT Support
Solaris Information Systems
Jan 2014 - Jan 2015 (1 year)
Assisted with system maintenance, IT troubleshooting, supported networking tasks, and helped maintain internal IT documentation.
Education
Degrees, certifications, and relevant coursework
Nyandarua Institute of Science and Technology
Diploma, Information Communication Technology
2012 - 2012
Completed a Diploma in Information Communication Technology, focusing on various aspects of IT and communication technologies.
Thingithu Secondary School
Kenya Certificate of Secondary Education, Secondary Education
2009 - 2011
Grade: C
Achieved the Kenya Certificate of Secondary Education (KCSE) with a mean grade of C, demonstrating proficiency in various subjects.
Thingithu Primary School
Kenya Certificate of Primary Education, Primary Education
2000 - 2007
Grade: 337
Completed the Kenya Certificate of Primary Education (KCPE) with a score of 337, laying the foundation for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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