Open to opportunities

Charles Ekanem

@charlesekanem

I lead process improvement, logistics operations, and cross-functional teams to improve delivery, cost, quality, and engagement.

United States

Message

What I'm looking for

I'm looking to lead cross-functional operational, logistics, quality, and process-improvement work where I can strengthen delivery, cost, customer experience, talent development, and continuous-improvement culture.

At Walmart, I lead process improvement across 17 regional transportation offices and a 2,000+ driver fleet, improving dispatch operations, on-time delivery, standard work, and team engagement. I launched “The Driver’s Seat,” implemented Walmart Performance Systems, and built weekly business reviews that developed leaders into expanded operations roles.

Previously at Amazon, I led Last Mile and Middle Mile programs, improved regional performance by 20% year over year, coordinated 65 global standards workshops across 390 stations, and delivered measurable gains in audit accuracy and adoption. My work spans supply chain, quality management, Lean Six Sigma, project delivery, talent development, and operational excellence across logistics, manufacturing, and pharmaceutical environments.

Experience

Work history, roles, and key accomplishments

Current

Sr. Regional Manager – Process Improvement

Current

Walmart

May 2023 - Present (3 years 3 months)

Leading process improvement initiatives across regional transportation offices, driving efficiency and standardization. Managed a large team and implemented performance systems to enhance operational excellence.

Process Improvement Six Sigma Lean Management Project Management Data Analysis Tableau Power BI SharePoint Minitab Quality Management Root Cause Analysis CAPA SIPOC ISO 9001 Agile Cost Benefit Analysis Financial Analysis Canva

Regional Program Manager (Last Mile)

Amazon

May 2020 - May 2023 (3 years)

Managed the Amazon Flex Last Mile program, driving standardization and efficiency across the delivery experience. Led cross-functional teams and implemented process improvements to enhance on-time delivery and customer satisfaction.

Program Management Process Improvement Data Analysis SOP Development Stakeholder Management Canva Lean Six Sigma Project Management Training

Operations Manager (Middle Mile)

Amazon

Jul 2019 - May 2020 (10 months)

Managed shift performance across multiple teams, overseeing daily operations and driving improvements in productivity and customer experience. Implemented process controls and developed team members for career progression.

Operations Management Team Leadership Process Improvement Lean Six Sigma Data Analysis Capacity Planning Performance Management Training

Sr. Project Manager – Quality Management

Porsche Logistics

Dec 2018 - Jul 2019 (7 months)

Managed a team of engineers and delivered projects on time and on budget. Implemented supply chain mapping and improved project schedule accuracy through risk-based scheduling.

Project Management Quality Management Supply Chain Process Improvement Risk Management KPI Reporting Forecasting Strategic Planning

Business Operations Manager

Edo Pharmaceutical

Sep 2017 - Dec 2018 (1 year 3 months)

Increased revenue and market dominance through strategic business development and product strategy. Implemented training programs and agile processes to improve project success and product launch times.

Business Operations Strategic Planning Marketing Agile Lean Six Sigma Project Management Team Management Revenue Growth Process Improvement

Quality Operations Manager

Edo Pharmaceutical

Aug 2015 - Sep 2017 (2 years 1 month)

Reduced costs and improved operational efficiency through waste elimination and inventory management. Implemented QA/QC audits and process improvements to enhance accuracy and reduce rework.

Quality Management Process Improvement Lean Six Sigma Inventory Management Audit Root Cause Analysis Data Analysis Team Leadership

Project Manager

Honeywell Flour Mills Plc.

Jul 2013 - Aug 2015 (2 years 1 month)

Managed capital expenditure projects and production support, reducing rework through process controls. Coordinated plant maintenance and championed safety initiatives.