Charlene Hunt
@charlenehunt
I improve insurance and healthcare operations through compliance, workflow, and workforce leadership.
United StatesWhat I'm looking for
I've led multi-state insurance operations at The Diamond Group 1, Inc., supporting more than 350 licensed professionals, managing budgets up to $500,000, and strengthening compliance, workforce productivity, and service delivery.
More recently, I've improved patient access, insurance verification, registration accuracy, and revenue-cycle workflows at OhioHealth, building on claims, prior authorization, and training experience with CVS Health/Aetna. I bring 33 years of experience across insurance and healthcare operations, with a practical focus on process improvement, regulatory compliance, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Patient Registration Specialist | Healthcare Operations Analyst
OhioHealth
Dec 2022 - Present (3 years 8 months)
Analyzes healthcare operational workflows to enhance patient access, insurance verification, registration accuracy, and revenue cycle performance. Collaborates with multidisciplinary teams to improve operational efficiency and service delivery.
Education
Degrees, certifications, and relevant coursework
Kable Academy
Certification, Information Technology & Cybersecurity
Completed certification in Information Technology and Cybersecurity.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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