Charity Joy Zaidman

Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions. Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.

Improved students' written communication skills by 34% through applying a planned and tailored training practice. Created over 200 lesson plans for different ability levels and worked with autistic and disabled children.

Managed all Spa operations and a staff of around 50 plus people, including payroll. Developed year-round budgets and set future goals for the company.

Built a professional hospitality team and altered the bar menu based on seasonal and vendor promotions. Monitored customer data to inform business decisions.

Focused on goal setting and accountability, inspiring the sales team to grow and develop. Projected sales volume and profit, and managed social media for marketing purposes.

Managed money while crafting cocktails in a high-volume environment with over 300 clients per night. Generated 30% higher sales averages than other bartenders through consistent upselling.

Implemented innovative teaching approaches for youth aged 15-18, improving their test scores by 25%. Built relationships with over 100 students and ensured personalized feedback and encouragement.

Guaranteed optimal beverage stock by assessing monthly inventory and collaborating with owners for corrective action planning. Recruited, hired, and trained staff on bar practices, customer service standards, and productivity strategies.

Opened the San Francisco office and effectively negotiated contracts, saving on construction costs. Coached and mentored a new team, resulting in greater productivity in the field.

Drove marketing initiatives to increase product visibility and market performance. Created product positioning and messaging to differentiate products and expand visibility.

Implemented successful updates to operations according to latest market trends and customer preferences. Directed all day-to-day operations of up to 3 very busy locations with a total of 80 employees.

Studied music with a focus on vocal performance at Manhattan School of Music. Completed a Bachelor of Arts degree in Voice.

Achieved an Honors Diploma from Shenandoah Academy. Demonstrated academic excellence throughout the program.