@charishlopez
Collections Agent at Job Connect Resources Inc who met debt collection targets and arranged sustainable payment plans.
PhilippinesAt Job Connect Resources Inc, I monitored overdue accounts, contacted customers about past-due payments, and arranged sustainable payment plans. I also met debt collection targets in line with agreed deadlines.
As an Administrative Clerk at the Office of the City Treasurer – LGU Cotabato, I supported daily office operations, prepared reports and presentations, and handled confidential documents. My experience also includes customer service at the Bureau of Internal Revenue.
Work history, roles, and key accomplishments
Job Connect Resources Inc
Mar 2026 - Present (7 months)
Managed debt recovery processes, consistently achieving collection targets and reducing outstanding debts. Monitored overdue accounts and coordinated sustainable payment arrangements.
Office of the City Treasurer – LGU Cotabato
Aug 2025 - Jun 2026 (10 months)
Managed daily office operations and administrative support for the department. Handled confidential documents and assisted with report preparation.
Bureau of Internal Revenue
Mar 2018 - Apr 2018 (1 month)
Ensured timely service and maintained high-quality standards to achieve customer satisfaction. Engaged customers to identify needs and provide tailored service.
Degrees, certifications, and relevant coursework
Pre-Deployment Orientation Seminar, Pre-Deployment Orientation
2018 - 2018
Attended a Pre-Deployment Orientation Seminar on February 12, 2018.
Seminar Workshop on Consumer Behavior, Consumer Behavior
2018 - 2018
Attended a Seminar Workshop on Consumer Behavior on July 21, 2018.
Bachelor of Science in Business Administration, Marketing Management
Bachelor of Science in Business Administration with a major in Marketing Management, graduated in 2018.
Job Readiness Seminar, Job Readiness
2018 - 2018
Attended a Job Readiness Seminar on May 7, 2018.
Seminar on Anti Sexual Harassment, Anti Sexual Harassment
2018 - 2018
Attended a Seminar on Anti Sexual Harassment on December 6, 2018.
Seminar on Recruitment and Selection, Recruitment and Selection
2018 - 2018
Attended a Seminar on Recruitment and Selection on December 13, 2018.
Youth Business Forum, Business
2018 - 2018
Attended a Youth Business Forum on October 10, 2018.
High School Diploma, General Studies
Grade: Valedictorian
Completed secondary education in 2013, graduating as valedictorian.
Elementary School Diploma, General Studies
Completed primary education in 2009.
Software and tools used professionally
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