chanuka fernando
@chanukafernando
Telemarketing Executive at Esafe Global Pvt Ltd, explaining company services and following up with interested clients.
Sri LankaWhat I'm looking for
At Esafe Global Pvt Ltd, I explained the company's services, answered questions, and followed up with interested clients.
As a Telemarketing Executive at Inovaze (Pvt) Ltd, I made outbound calls to promote products, explained packages, handled customer concerns, and helped the team reach monthly sales targets.
At Brumby's International, I helped callers with their concerns and kept customer details up to date. Earlier, as a Beautician at Gregasthi Hair & Beauty Salon, I carried out beauty treatments and helped clients choose suitable services.
Experience
Work history, roles, and key accomplishments
Telemarketing Executive
Esafe Global Pvt Ltd
Nov 2023 - Jan 2025 (1 year 2 months)
Made daily outbound calls to promote products and explained packages in simple terms. Handled customer complaints politely and worked with the team to reach monthly sales targets.
Telemarketing Executive
Esafe (Pvt) Ltd
Oct 2021 - Dec 2022 (1 year 2 months)
Made daily outbound calls to promote products and explained packages in simple terms. Handled customer complaints politely and worked with the team to reach monthly sales targets.
Telemarketing Executive
Inovaze (Pvt) Ltd
Sep 2019 - Sep 2021 (2 years)
Made daily outbound calls to promote products and explained packages in simple terms. Handled customer complaints politely and worked with the team to reach monthly sales targets.
Telemarketing Executive
Brumby's International
Sep 2018 - Jun 2019 (9 months)
Made daily outbound calls to promote products and explained packages in simple terms. Handled customer complaints politely and worked with the team to reach monthly sales targets.
Beautician
Gregasthi Hair & Beauty Salon
Jun 2014 - Aug 2018 (4 years 2 months)
Carried out facial, hair and other beauty treatments for salon clients and helped them choose services that suited them. Kept the work area clean and welcomed every customer warmly.
Education
Degrees, certifications, and relevant coursework
AIBT
Diploma, Caregiver
Completed a diploma in caregiver.
Jasmine Hair & Beauty Salon
Certificate, Facial & Hair
Completed a certificate in Facial & Hair.
IDM Nation Campus
Certificate, MS Office
Completed a certificate in MS Office.
IDM Nation Campus
EDHAT IHD, Software Development
Completed EDHAT IHD in Software Development.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
Salary expectations
Job categories
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