Ayathma Ruman
@ayathmaruman
Customer-focused business management student with strong communication and admin skills.
Sri LankaWhat I'm looking for
I am a part-time BSc (Hons) Global Business Management student with practical experience in customer handling and cash management gained over five years at Salon Dharshani. I combine formal study in global business management, business psychology and IT fundamentals with hands-on service experience.
I have developed strong verbal and written communication skills in English and Sinhala, competency with Microsoft Office, email and internet tools, and a dependable work ethic demonstrated through consistent part-time employment and extracurricular leadership in sports and scouting.
I seek to contribute to a collaborative team where I can apply my customer service, administrative and business-study skills while continuing to grow professionally in operations or administrative roles.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Salon Dharshani
Jan 2020 - Jan 2025 (5 years)
Handled customer service and managed daily cash transactions for a busy salon, maintaining accurate records and ensuring positive client experiences over a five-year period.
Education
Degrees, certifications, and relevant coursework
Business Management School affiliated with Northumbria University
Bachelor of Science (Hons), Global Business Management
2025 -
Enrolled part-time in BSc (Hons) Global Business Management starting in 2025.
Business Management School affiliated with Northumbria University
Higher National Diploma, Global Business Management
2023 - 2025
Pursued a Higher National Diploma in Global Business Management from 2023 to 2025.
Business Management School affiliated with Northumbria University
Certificate, Business Psychology
2022 - 2023
Completed a certificate course in Business Psychology from 2022 to 2023.
University of Kelaniya
International Foundation Diploma, Business Management
2020 - 2021
Completed the International Foundation Diploma in Business Management from 2020 to 2021.
Imperial Institute of Higher Education
Certificate, Information and Technology
2019 - 2019
Completed a certificate course in Information and Technology in 2019.
Yoshida Shokanji International School
G.C.E. Ordinary Level, General Secondary Education
Activities and societies: Netball, volleyball, chess, athletics, swimming, girls scouting
Completed G.C.E. Ordinary Level qualifications in 2018.
Availability
Location
Sri LankaAuthorized to work in
Job categories
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