Chandrika Hiremath
@chandrikahiremath
I protect retirement transactions through compliant processing, fraud assessment, and operational accuracy.
IndiaWhat I'm looking for
I'm currently processing retirement benefit requests at Fidelity Investments, including estimates, terminations, and final payouts. I apply ERISA guidelines, SOPs, Excel models, and client plan rules to deliver accurate, compliant calculations on time.
Previously, I supported Defined Contribution services as a Client Administration Analyst, monitoring system alerts and client data to resolve errors and plan-level issues. I partnered with clients and internal teams to improve procedures, prioritize service requests, and strengthen anomaly detection.
At Empower, I managed financial transactions and fraud risk assessments for US Retirement Operations, led teams to meet daily deliverables, and improved workflow accuracy. I also handled ACH and check payments, reporting, invoice processing, stakeholder queries, and performance analysis using Excel, Cirrus, EASY, and Salesforce.
Experience
Work history, roles, and key accomplishments
Process benefit requests and perform benefit calculations using the company's benefits administration platform, applying ERISA guidelines and SOPs to ensure compliance and accurate payouts. Maintain high-quality work and manage multiple client inquiries to meet service level agreements.
Monitored and resolved errors in Defined Contribution services through detailed analysis of system alerts and client data, improving anomaly detection and client satisfaction. Collaborated with internal teams and external partners to ensure timely issue resolution and streamline communications.
Managed financial transactions for client accounts and maintained quality reports for US Retirement Operations, performing fraud risk assessments to ensure compliance with ERISA standards. Led the team to consistently meet daily deliverables with accuracy, enhancing team performance.
Education
Degrees, certifications, and relevant coursework
K.L.E. Society's S. Nijalingappa College
Bachelor of Commerce, Accounting and Taxation
Grade: 9.04
Pursued a Bachelor of Commerce with a focus on Accounting and Taxation, achieving a GPA of 9.04.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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