Chandra Scott
@chandrascott
Senior Business Analyst specializing in federal IT modernization, requirements elicitation, and Agile/SAFe delivery for mission-critical systems.
United StatesWhat I'm looking for
I’m an accomplished senior business analyst with 20+ years driving technology modernization, systems integration, and process transformation for defense and federal government clients. I turn complex stakeholder requirements into working solutions through Agile/SAFe delivery and rigorous root cause analysis, while maintaining a practical, analytical approach to high-stakes programs.
I’ve delivered measurable outcomes, including a 75% reduction in data processing time through software accreditation reporting automation, and I spearheaded the architectural redesign of a mission-critical VA pension claims system—cutting claim processing time by 50% and improving service speed and accuracy. In parallel, I’ve eliminated bottlenecks in the VA claims lifecycle by reducing on-time delivery cycle time by 30 days, built a platform cost-allocation solution for clearer resource visibility, and evaluated AI tooling to accelerate conceptualization while documenting guardrails for responsible use.
Experience
Work history, roles, and key accomplishments
Led IT and business analysis for a VA pension claims modernization, including gap analysis and requirements definition to redesign end-to-end processing. Reduced claim processing time by 50%, improved on-time delivery by 30 days, and built cost-allocation and platform decommissioning risk solutions.
Site Reliability Engineering Specialist
L3Harris Technologies
Jan 2023 - Jan 2023 (0 months)
Improved software accreditation reporting automation to accelerate data mining workflows, achieving a 75% reduction in data processing time. Conducted secure data transfers between unclassified and classified environments using Red Hat Linux.
Specialist, Engineering Capability Tools
L3Harris Technologies
Jan 2017 - Jan 2023 (6 years)
Designed automation tools and ran Agile delivery for an engineering development team, reducing report generation time by 6 hours per cycle. Improved SDLC process quality (90% fewer post-production defects) and increased transparency for 150 engineers through BI reporting and Jira integration.
Systems Integration Engineer 3B
L3Harris Technologies
Jan 2009 - Jan 2017 (8 years)
Led end-to-end Verification and Validation (V&V) testing for 15 military tactical data systems to support certification readiness. Managed change management for contract changes and developed analytical models to improve certification readiness assessment for 50 systems.
Systems Engineer II
L3Harris Technologies
Jan 2002 - Jan 2009 (7 years)
Conducted V&V testing, data analysis, and hands-on troubleshooting across 50 mission systems and military communications networks. Built tools to streamline defect tracking (75% faster resolution cycle times) and developed standardized analytical tooling and training programs for classified software and devices.
Education
Degrees, certifications, and relevant coursework
East Texas A&M University
Bachelor of Science, Computer Information Systems
Activities and societies: Minor in Business Administration.
Earned a Bachelor of Science in Computer Information Systems with a minor in Business Administration.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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